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CPWD Informatics Division, National Informatics Centre
Ph: 2 306 12 46
Email: anmisra@nic.in

Official Website
cpwdsewa.nic.in/
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Complaint Registration and Monitoring System, CPWD


  • Currently 1.00/5

Residents of government accommodation in New Delhi / Delhi can now lodge their complaints for civil, electrical and horticultural problems through Interactive Voice Response System (IVRS) on phone number 2 4 3 5 7 2 7 4. It also allows them to check the status of their complaints. They can also use this web-enabled application through Internet connection and lodge their complaint and check its status.


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What others have to say about " Complaint Registration and Monitoring System, CPWD"

1The re-employment of retired lift operators of CPWD by the private contractor to man the lifts in sector 13, M S Flats "K" block, leaves much to be desired.They have been re-employed by the contractor at the beheast of JEs and AEs (electrical) of CPWD .These retired government employees are seldom seen performing their duties and are often seen loitering outside.The expenditure incurred by the CPWD on all these liftmen is a waste of money for the services that are never provided to the consumers. The views of the consumers are never taken into considerations while releasing payment to the private contractor.This smacks of corruption and underhand dealings, All payment records of CPWD (ELECTRICAL) must be seized and the present contract cancelled.All previous payments must be forfeited forthwith. A K SAXENA (9811483341 --m) aksaxena@nic.in
posted on 2011-04-07
2YOU DIRECTED ME TO CPWDSEWA SITE OF NIC IN. BUT FOUND IT COMPLETELY USELESS AND DID NOT SERVE THE PURPOSE, DO NOT UNDERSTAND WHY GOVT IS SPENDING MUCH RESOURCES TO MAINTAIN NIC SITES WHICH ARE ALL OF HOPELESS QUALITY AND DEFUNCT?
posted on 2010-12-21
3there is no responce at this no 1800114499. What is this facility used for? what about our complaints? It is of sec7,Pushpa vihar
posted on 2010-07-12
4absolutely correct.CPWD depute their staff to attend compalian but they do not have requiste material and spares to set right problem however a sms is flashed on yr phone that your compalain is attended, shear wastage of govt. money and manpower for no fruit ful work. senior official do not have time to look genisis of problems leading inconveniene to the resident. service sector can not be handled by govt deptt effectively and efficienly
posted on 2010-07-06
5I have complaint for repairing of door and change of window wide complaint no. 267949 and 267978. System of registering is very good. Immediately after receipt of a SMS for registration of complaint was received. With the same speed withing 2 hours message of resolving of complaint was also received. All this was done on system only without any visit of any of official of CPWD. i.e. without actually resolving the complaint. If this is the system of lodging of complaint and resolving of complaint then there is no need to deploy any staff at service centre and only complaint system is enough to resolve the complaints.
posted on 2010-05-29

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